Booking An Appointment To book an appointment at The Brewer's Apprentice you need to call the store directly. We do not take appoint-ments via email. When you call, you will need to provide us with some basic information: 1) First we'll need to know the date that you're hoping for. Brewing and wine making times are available year-round on Mondays, Thursdays, and Fridays from 4pm until 8pm and on Saturdays and Sundays at 10am, 12:30pm, and 3pm. Bottling appoint-ments are available every day of the week except Tuesdays. Please note, we are closed on Tuesdays year-round and during the summer (Memorial Day - Labor Day) we are closed on Tuesdays and Wednesdays. Brewing and bottling times fill up quickly, so we highly recommend that you make your appointment at least a week in advance in order to ensure that you get the date that you're hoping for. 2) When you make a brewing a appointment, we require that a credit card be put in our temporary (and secure) file. In the event that you do not show up for your appointment, if you are late, or if you fail to give us a minimum of 48 hours notice to cancel or reduce the amount of brews in your appointment, there is a charge of $50 per brew affected. We need to do this for two reasons: A) When we are expecting people to come and brew, we have to schedule employees to assist them and we have to pay for the utilities to power the brewing kettles. and B) If an appointment is, in anyway, not honored by a customer and they brew on less kettles than they were scheduled for, those kettles are not in use and other customers could have taken them if sufficient notice was given. 3) If you are making wine, we will need to know what style(s) you want to make when you schedule your appointment and your appointment must be made at least a week in advance. We only carry the wine ingredients we need for any given week in order in ensure that we have the freshest product available. For more information on the wine making process and for links to the list of available wines, visit our Wine Making page. 4) If you want to make an exotic beer, such as a pumpkin ale, a chocolate stout, a coffee stout, etc., then we need to know in advance so that we can have the needed ingredients waiting for you on your brew day. If you're not sure what else is "exotic", feel free to call us! Store Rules We pride ourselves on running a fun and casual business that everyone can enjoy. In order to ensure that all of our customers are able to enjoy The Brewer's Apprentice equally and so that our employees can do their jobs efficiently, we do have some rules and guidelines. 1) Customers Brewing or Bottling On Premise: We allow up to 4 people total per batch of beer, wine, or mead. This applies to both the making of as well as the bottling of said beverages. If you have more people in your party make sure to plan accordingly when making your appointment. We must enforce this rule in order to ensure that the enjoyment of our other customers is not disrupted. If you are thinking of having a private party, see our private party rules below. 2) Tardiness: When an appointment is made by a customer, they are expected to show up on time. If they are not familiar with Freehold, or if they are driving at a time of higher traffic, we ask that they take this into account when making their appointment. If a customer is late, they run the risk of being charged a $50 "no show" fee per batch of beer that they had scheduled... If a customer calls us in advance to let us know they may be late, we can forewarn them of any issues and we'll have a better chance of accommodating them (if possible). If a customer is late by 15 minutes or more, it is up to the manager on duty whether or not The Brewer's Apprentice will be able to accommodate them. We schedule our brewing times back to back, so any delay in the process unfairly penalizes the customer after you and puts undue stress on our employees. 3) Children: The Brewer's Apprentice has never forbidden children from coming with their parents, however, we do discourage it. Our store is not a child friendly environment. We have boiling kettles, hot water lines, chemicals and various cleaners on almost every surface within the store, etc. Not to mention that most of our customers come here to get away from normal life and enjoy a calm, relaxing outting with their friends. If you must bring children, they must be behaved and well attended to so that they do not disrupt our customers enjoyment. 4) Food & Beverages: Our customers are always welcome to bring their own food, snacks, or beverages. There are also several good local restaurants that can deliver food to The Brewer's Apprentice, just ask an employee for the menus. Please note, food is not permitted within the bottling and brewing areas, rather, food must be consumed on the "main floor" of our store. 5) Guarantee: We guarantee your satisfaction with your beverage. If you are ever not completely satisfied with a beverage you have made on our premises, bring it back to us within 6 months and we will credit you the amount that you have brought back. For example, if after drinking a case of beer you decide that you don't like it, you can bring back the remaining 5 cases and we will let you re-brew 5 cases of any recipe of equal value. 6) Abandoned Beer and Wines: Any beers or wines that have been brewed on our premises that have not been bottled by the customer within 6 months will be considered as abandoned and will become the property of The Brewer's Apprentice. We reserve the right to bottle any beers or wines that have been brewed on our premises that have not been bottled by the customer within 3 months; in this event, if the customer wishes to pick up their beverage after it has been bottled by The Brewer's Apprentice, there will be a $25 bottling fee due on the day of pick up. It is up to the customer to make their own bottling appointment(s) in a timely manner, please keep this in mind when brewing on our premises. We must enforce this rule because we have limited storage space and unclaimed product become a liability over time. Private Parties Private parties can be held on our premises with a guaranteed purchase of 4 or more batches of beer, mead, or wine. Private parties are held after hours, so the store is closed to all other customers... Slots are usually available on: Monday, Thursday, and Friday with a start time of 9pm... and Saturdays and Sundays with a start time of 6pm. Parties are limited to a duration of 3 hours. Private parties are not bound by our normal 4 person limit per batch, so you can have more people without any extra costs, however we do have a maximum limit of 60 people. There are no additional fees involved other than the normal costs of brewing. We require, at the least, 2 weeks notice when scheduling a private party and a non-refundable deposit of 50% of the final bill. For more inforamtion, or to schedule a private party, call us at the store! To learn about late breaking news, future events, contests, new products, and much more, join our monthly online newsletter! It only takes a moment of your time and there's plenty to learn! And we never share your email address with anyone. Join hundreds of Brewer's Apprentice customers and their thirst for a better brew, meet other brewers, learn about new products, and become an all-around cooler person... become a brewer! The Brewer's Apprentice, Inc. ~ 179 South Street, Freehold, NJ 07728 ~ 732-863-9411 Store Hours: Monday, Wednesday - Friday: 1pm - 8pm ~ Saturday & Sunday: 10am - 4pm Copyright © 2010 The Brewer's Apprentice. All rights reserved. Website Created By: Inner Eye Design.